Category/SubCategory	Skill	Code	Level
			1	2	3	4	5	6	7
Strategy & planning
Information Strategy	Information Management	IRMG				4	5	6	7
Advice and guidance	Consultancy	CNSL					5	6	7
	Technical specialism	TECH					5	6	7
Business / information systems strategy and planning	Research	RSCH			3	4	5	6
	Innovation	INOV						6
	Business process improvement	BPRE					5	6	7
	Strategic application of information systems	STPL					5	6	7
	Business risk management	BURM					5	6
	Information security	SCTY			3	4	5	6
	Information assurance	INAS			3	4	5	6
Technical strategy & planning	Systems architecture	ARCH					5	6
	Emerging technology monitoring	EMRG					5	6
	Continuity management	COPL				4	5
	Software development process improvement	SPIM					5	6	7
	Network planning	NTPL					5	6
	Methods and tools	METL				4	5	6
Development
Systems Development	Systems development management	DLMG					5	6	7
	Data analysis	DTAN		2	3	4	5
	Systems design	DESN		2	3	4	5	6
	Network design	NTDS					5	6
	Database design	DBDS		2	3	4	5	6
	Programming / software development	PROG		2	3	4	5
	Safety engineering	SFEN			3	4	5	6
	Web site specialism	WBSP		2	3	4	5
	Systems testing	TEST		2	3	4	5	6
Human factors	Systems ergonomics	HCEV			3	4	5	6
	Content creation	DOCM		2	3	4	5	6
	Non-functional needs analysis	UNAN			3	4	5
	Usability evaluation	USEV		2	3	4	5
	Human factors integration	HFIN					5	6	7
Installation and integration	Systems integration	SINT		2	3	4	5	6
	Porting / software integration	PORT			3	4	5	6
	Systems installation / decommissioning	HSIN	1	2	3	4	5
Business Change
Business change management	Business analysis	ANAL			3	4	5	6
	Programme management	PGMG						6	7
	Project management	PRMG				4	5	6	7
	Business process testing	BPTS				4	5	6
	Change implementation planning & mgtm	CIPM					5	6
	Organisation design & implementation	ORDI					5	6
	Benefits management	BENM					5	6
Relationship management	Stakeholder relationship management	RLMT					5	6
Service provision
Infrastructure	Configuration management	CFMG			3	4	5	6
	Change management	CHMG			3	4	5	6
	Capacity management	CPMG				4	5	6
	System software	SYSP			3	4	5
	Security administration	SCAD			3	4	5	6
	Radio frequency engineering	RFEN		2	3	4	5	6
	Availability management	AVMT				4	5	6
	Financial management for IT	FMIT				4	5	6
Operation	Data protection	DPRO					5	6
	Application support	ASUP		2	3	4	5
	Management and operations	COPS	1	2	3	4	5	6	7
	Network control and operation	NTOP			3	4	5	6
	Database administration	DBAD		2	3	4	5
	Service level management	SLMO		2	3	4	5	6	7
User Support	Network support	NTAS		2	3	4	5
	Problem management	PBMG				4	5
	Service desk and incident management	USUP	1	2	3	4	5
Procurement and management support
Supply management	Procurement	PROC					5	6
	Supplier relationship management	SURE			3	4	5	6	7
Quality	Quality management	QUMG					5	6	7
	Quality assurance	QUAS			3	4	5	6
	Quality standards	QUST		2	3	4	5
	Compliance audit	COMP			3	4	5	6	7
	Safety assessment	SFAS					5	6
Resource Management	Project office	PROF		2	3	4	5
	Asset management	ASMG					5	6
	Information systems coordination	ISCO						6	7
	Client services management	CSMG					5	6
	Professional development	PDSV					5	6
	Resourcing	RESC					5	6
Ancillary skills
Education and training	Education and training management	ETMG					5	6
	Training materials creation and maintenance	TMCR				4	5
	Education and training delivery	ETDL			3	4	5
Sales and marketing	Account management	ACMG					5	6
	Marketing	MKTG			3	4	5	6
	Selling	SALE				4	5	6
	Sales support	SSUP	1	2	3	4	5	6

Skills Framework for the Information Age © SFIA Foundation 2006 © Copyright BCS 2006 BCS is a registered charity: No 292786