| Level 3 : apply |
Autonomy |
Works under general supervision. Uses discretion in identifying
and resolving complex problems and assignments. Specific instruction is
usually given and work is reviewed at frequent milestones. Determines
when problems should be escalated to a higher level. |
Influence |
Interacts with and influences department/project team members.
Frequent external contact with customers and suppliers. In predictable
and structured areas may supervise others. Decisions may impact work assigned
to individual/phases of project. |
Complexity |
Broad range of work, sometimes complex and non routine, in
variety of environments. |
Business Skills |
Understands and uses appropriate methods tools and applications.
Demonstrates analytical and systematic approach to problem solving. Takes
initiative in identifying and negotiating appropriate development opportunities.
Demonstrates effective communication skills. Contributes fully to the
work of teams. Can plan, schedule and monitor own work (and that of others
where applicable) competently within limited time horizons and according
to health and safety procedures. Is able to absorb and apply new technical
information. Is able to work to required standards and to understand and
use the appropriate methods, tools and applications. Appreciates wider
field of IS, how own role relates to other IS roles and to the business
of the employer or client. |
| Level 4 : enable |
Autonomy |
Works under general direction within a clear framework of
accountability. Substantial personal responsibility and autonomy. Plans
own work, to meet given objectives and processes. |
Influence |
Influences team, and specialist peers internally. Influences
customers at account level and suppliers. Some responsibility for work
of others and allocation of resources. Participates in external activities
related to specialisation. Decisions influence success of projects and
team objectives. |
Complexity |
Broad range of complex technical or professional work activities,
in a variety of contexts. |
Business Skills |
Selects appropriately from applicable standards, methods,
tools and applications and use. Demonstrates analytical and systematic
approach to problem solving. Communicates fluently orally and in writing
and can present complex technical information to both technical and non-technical
audiences. Is able to plan, schedule and monitor work activities in order
to meet time and quality targets and in accordance with health and safety
procedures. Is able to absorb rapidly new technical information and apply
it effectively. Good appreciation of wider field of IS, how IS is used
in relevant employment areas and how IS relates to the business activities
of the employer or client. Maintains awareness of developing technologies
and their application and takes some responsibility for personal development. |
| Level 5 : ensure, advise |
Autonomy |
Works under broad direction. Full accountability for own
technical work or project/supervisory responsibilities. Receives assignments
in the form of objectives. Establishes own milestones, team objectives
and delegates assignments. Work is often self-initiated. |
Influence |
Influences organisation, customers, suppliers and peers within
industry on contribution of specialisation. Significant responsibility
for the work of others and for the allocation of resources. Decisions
impact on success of assigned projects i.e. results, deadlines and budget.
Develops business relationships with customers. |
Complexity |
Challenging range - variety of complex technical or professional
work activities. Work requires application of fundamental principles in
a wide and often unpredictable range of contexts. Understands relationship
between specialism and wider customer/ organisational requirements. |
Business Skills |
Advises on the available standards, methods, tools and applications
in own area of specialisation and can make correct choices from alternatives.
Can analyse, diagnose, design, plan, execute and evaluate work to time,
cost and quality targets. Communicates effectively, formally and informally,
with colleagues, subordinates and customers. Demonstrates leadership.
Clear understanding of the relationship between own area of responsibility
/specialisation to the employing organisation and takes customer requirements
into account when making proposals. Takes initiative to keep skills up
to date. Maintains awareness of developments in the industry. Can analyse
user requirements and advise users on scope and options for operational
improvement. Demonstrates creativity and innovation in applying IS solutions
for the benefit of the user. |
| Level 6 : initiate,
influence |
Autonomy |
Has defined authority and responsibility for a significant
area of IS work, including technical, financial and quality aspects. Establishes
organisational objectives and delegates assignments. Accountable for actions
and decisions taken by self and subordinates. |
Influence |
Influences policy formation on contribution of specialisation
to business objectives. Influences at level of division internally and
influences customer/suppliers and industry at senior management level.
Decisions impact IS work of employing organisations, achievement of organisational
objectives and financial performance. Develops high-level relationships
with customers suppliers and industry leaders. |
Complexity |
Highly complex work activities covering technical, financial
and quality aspects and contributing to formulation of IS strategy. Work
involves creative application of wide range of technical and/or management
principles. |
Business Skills |
Can absorb complex technical information and communicate
effectively at all levels to both technical and non-technical audiences.
Is able to assess and evaluate risk and to understand the implications
of new technologies. Demonstrates clear leadership skills and the ability
to influence and persuade. Has a broad understanding of all aspects of
IS and deep understanding of area(s) of specialisation. Understands and
communicates the role and impact of IS in the employing organisation.
Takes initiative to keep both own and subordinates skills up to date and
to maintain awareness of developments in the IS industry. |
| Level 7 : set strategy,
inspire, mobilise |
Autonomy |
Has authority and responsibility for all aspects of a significant
area of IS work, including policy formation and application. Is held fully
accountable for actions taken and decisions made, both by self and subordinates. |
Influence |
Decisions critical to organisational success. Influences
developments within IS industry at highest levels. Advances exploitation
of IS within one or more organisations and/or the advancement of IS knowledge.
Develops long-term strategic relationships with customers and industry
leaders. |
Complexity |
Leads on formulation and application of IS strategy. Work
involves application of highest level management and leadership skills.
Has deep understanding of IS industry and emerging technologies and implications
for the wider business environment. |
Business Skills |
Full range of strategic management and leadership skills.
Understands, explains and presents complex technical ideas to both technical
and non-technical audiences at all levels up to the highest in a persuasive
and convincing manner. Has a broad and deep IS knowledge coupled with
equivalent knowledge of the activities of those businesses and other organisations
who use and exploit IS. Is able to understand and communicate the potential
impact of emerging technologies on organisations and individuals and can
analyse the risks of using or not using such technologies. Takes initiative
to keep both own and subordinates skills up to date and to maintain awareness
of and, in own area(s) of expertise. |
